Terms of sale

1. Orders

All orders are made to order. Minimum 300 pieces per style; colours and sizes may be mixed within one style. Orders are confirmed against an approved sample and a signed proforma invoice.

2. Pricing

Prices are quoted per piece and exclude shipping, duties and destination-country taxes. Quotations are valid for 30 days.

3. Payment

30% deposit on order confirmation, 70% balance before shipment. Payment must be remitted by the overseas buyer to our business account.

4. Shipping terms

We ship FOB or FCA as standard. We do not ship EXW. For DDP shipments, goods value and freight must be listed separately on the invoice.

5. Certification

Product certification — SABER (PCoC + SCoC) for Saudi Arabia, ECAS / EQM for the UAE — is the responsibility of the importer of record. We do not provide certification documents or test reports.

6. Labelling

Goods are supplied with sewn-in Arabic–English care labels showing fibre composition, size, country of origin, ISO 3758 care symbols and importer details, as required by Gulf regulations.

7. Liability

Claims for quality discrepancies must be raised within 7 days of receipt, supported by photographs. Our liability is limited to the value of the goods supplied.